Frequently asked questions (FAQ)

How can I subscribe to IZITV services ?

To subscribe to IZITV services you should buy one of our packages. From our website homepage choose the package that you like, add it to your cart and go to checkout by clicking on "Buy" button. You will be asked to register and select the method of payment: PayPal or Credit Card (Visa Card, MasterCard).

Is there any trial package or trial period available for IZITV ?

Yes! We have 1 day free trial package. With that package you can test our services on your Smartphones, Tablets, Smart TVs, MacBooks and Windows computers. Please note that to have more complate solution and fully enjoy IZITV services we recommend you to try our IZIBOX by ordering from our online store. It will enable better quality and much more functionality compared with your mobile devices.

I have downloaded IZITV application, but it requires Login and Password. How can I get it?

To be able to use IZITV services you need your personal login and password. To recieve your personal Login and Password you need to register and subscribe for one of IZITV packages on our website. Once your subscription is successfull, your Login and Password will be sent to your e-mail address provided during the subscription process. Please make sure to provide a valid email address.

How can i cancel my recurring payments ?

IZITV uses recurring payments to handle subscriptions and payments and to guarantee the continuity of our service for you. You can cancel your recurring payments anytime. Just login to IZITV website, access to your account by clicking on your name located at the top of website and click "My Subscriptions" button from your Account.

What is the minimal internet connection speed required by IZITV ?

IZITV services are delivered using the Internet connection starting from 3 Mb/sec. You can test your connection speed via IZIBOX with speed test application or in website. We recommend you to have 5Mb/sec internet connection speed to avoid any issue.

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